Frequently Asked Questions
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Colato Compass is a private lifestyle concierge service providing personalized coordination and ongoing support for the responsibilities that fill a busy life. I help manage personal requests, vendors, gifting, travel, events, appointments, and other priorities so you have fewer things to coordinate and remember yourself.
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The difference is the relationship. I work directly with a limited number of clients and take the time to understand their preferences, standards, routines, and priorities. Over time, that familiarity allows me to anticipate needs, make informed decisions, and provide a level of consistency and discretion that feels personal rather than transactional.
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A personal assistant is often focused on completing specific tasks or responsibilities assigned by a client. Colato Compass is built around a broader lifestyle partnership. I take the time to understand how you live, what matters to you, and how you prefer things handled, allowing me to anticipate needs, coordinate moving pieces, and follow through without requiring you to manage every step.
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No. Colato Compass memberships are not structured around an hourly allotment. They are based on the level of partnership, access, and ongoing coordination that best supports your lifestyle.
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No. While ongoing concierge partnerships are designed for clients who want consistent support over time, Colato Compass also offers Special Projects for defined needs such as gifting, events, travel, seasonal preparation, and other time-sensitive requests. Each project is scoped and quoted based on the level of support required.
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You do not need to determine that on your own. We begin with a private consultation to understand what you are currently managing, where greater ease would create the most impact, and how much ongoing involvement would be most valuable. From there, I recommend the collection that best aligns with your needs.
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When availability allows, yes. Time-sensitive and expedited requests are evaluated based on scope, timing, and scheduling availability. Additional service fees may apply when a request requires expedited coordination or significant schedule adjustments.
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Special Projects are scoped individually based on the complexity, time, coordination, and level of involvement required. Client purchases and third-party expenses, such as professional wrapping, shipping, reservations, or vendor services, are separate from Colato Compass service fees.

